Enchanted Castle Inc.

Reviews about Enchanted Castle Inc.

• 2 / 5

  By Rebecca Lawson
  Facility was ok but staff are very rude and barked orders at people upon enterance and gave no welcome when entering the facility. The bathroom door was broken which is a pain when having birthday parties for small children. Floors were very dirty. Kids enjoyed the party but not sure I would recommend to friends or family.
  May 11, 2017
• 1 / 5

  By Genien McMillan
  Second time we have been here on a Monday for drop in and no one is here!! I have a very upset little boy who had Autism and all he was looking forward to on his birthday was going to Enchanted Castle. So disappointed!!!!
  January 22, 2017
• 4 / 5

  By john doe
  Great for the kids, Place could use some updating. Great for parties, My kids love it here. We go quite often as many of my children's classmate have b day parties here
  November 15, 2016
• 1 / 5

  By Carly Sullivan
  My experience unfortunately was terrible the staff make u feel like your being pushed out the door and spray cleaner next to you as you eat. I asked to be slightly compensated as weather was bad and four kids showed up, the staff told me no and they have no control over it. I spend $280 on the party and left feeling un satisfied. I spoke to a manager and After a forty minute convo she told me they would send me $50 off my next visit and my child would receive a gift. I was happy with that. It took a month to get the package as they had issues and were supper busy the manager said. When I opened it it was a cheap enchanted castle t shirt that was ripped and faded, I was extremely upset as my child is six. I called back in regards to a new shirt and was told that the rip wasn't their fault which it isn't but it isn't mine either. Needless to say I won't be using the $50 gift card because I will not be back! I would have just been happy with $50 back of my money but guess they need it more. Maybe they can higher cleaners to clean and disinfect the whole play area!
  October 15, 2016
• 3 / 5

  By Amanda Wilkins
  Equipment is pretty old and didn't feel like the cleanest place, especially considering the price.
  June 23, 2016